Account deletion · CETverse for Android
We’re sorry to see you go.
Deleting your account permanently removes your profile, test progress, subscription and payment history from CETverse. It takes under a minute, and it can’t be undone.
- 1Enter your registered mobile number
- 2Verify the one-time code we text you
- 3Type DELETE to confirm
- 4Your data is gone within seconds
- Mobile
- Verify
- Confirm
- Done
Delete account
Deleting your account…
- Verifying your request
- Removing your profile and progress
- Finalising
Your account has been deleted
Everything linked to your number has been permanently removed from CETverse. Thank you for studying with us, and all the best for your exams.
Keep the reference in case you ever contact support about this deletion. To clear data cached on your phone, uninstall the app.
Changed your mind? Create a new account in the appBefore you go, here’s exactly what happens
What gets deleted
- Your profile: name, date of birth, city, school, board and login password
- Your subscription and plan status (Nova, Orbit or Galaxy)
- Every test attempt, PYQ attempt and your progress statistics
- Your leaderboard entry and rank
- Your in-app payment history
- Any pending referral rewards linked to your number
What we keep, and why
- An anonymised deletion record: a one-way hash of your number, a reference ID and the date. This lets us prove the deletion happened if you ever ask. It cannot be turned back into your number or your data.
- Payment transactions at Razorpay, our payment processor, stay in Razorpay’s systems under their own retention rules. They identify a transaction, not your CETverse profile, and we are not able to delete them.
- Referral rewards: if you joined with a friend’s referral code, the friend’s reward record stays, but your mobile number is removed from it.
How long it takes
Deletion happens immediately after you confirm. There is no waiting period and no way to restore the account afterwards. You can always create a new account with the same number by installing the app again, but you will start from scratch.
Can’t receive the code?
If you no longer have access to your registered number, email cetverse@gmail.com with the subject “Delete my CETverse account” and the number you signed up with. We’ll verify it’s you and take care of it.